Contact Us

We're here to help you make the most of SyncSensual. Whether you have questions about features, need technical support, or want to share feedback, we're always happy to hear from you.

Email Support

Get detailed help with technical issues, privacy concerns, or general questions.

support@syncsensual.com
Within 24 hours

Live Chat

Quick questions about features, compatibility, or getting started.

Available in-app
Instant responses

Help Center

Browse our comprehensive FAQ and troubleshooting guides.

help.syncsensual.com
Self-service

Send us a Message

Frequently Asked Questions

How do I reset my survey progress?

You can reset individual surveys or all progress in the app settings. This action cannot be undone, so make sure to export any important data first.

Can I use SyncSensual with multiple partners?

Yes! You can create separate profiles for different relationships, each with its own survey data and partner links.

Is my data really private?

Absolutely. We never collect, store, or access your personal data. Everything stays on your device with industry-standard encryption.

What if I forget my partner link code?

You can generate a new link code anytime from the app. Old codes expire automatically after 30 days for security.

Global Support

SyncSensual is designed to help couples worldwide build stronger relationships. Our support team is available across different time zones to assist you.

North America
9 AM - 6 PM PST
Europe
9 AM - 6 PM CET
Asia Pacific
9 AM - 6 PM JST